Wedding Dress Order FAQ
General Questions
Where are you Located?
Our workshop is located in New Jersey, right across the Hudson river from New York City. We serve clients from the US to all over the world.
Do you have a retail location for trying on the dresses?
We do not have a retail location for clients to visit, most of our dresses are made to order. You may choose from our current collection online or send us pictures of your inspirations for a custom design. After you have done your research and decide on your dress, our specialist will work closely with you via online communications to make sure your dress ordering experience is smooth and easy.
When is the best time to order my dress?
A good time is to place your order around 6 - 8 months prior to your wedding. It's recommended to have your dress with you at least 2 months before your wedding.
Fit & Sizing Questions
Should I order Custom Size or Standard Size?
If your measurements falls outside our size chart or in between different sizes, it's recommended to go with custom size. Custom size dresses tend to fit better than standard size, however still expect final alterations to achieve the "perfect fit". Alterations are a standard part of the wedding dress process, whether you go to a retail store or purchase your dress online.
How to select the best size?
To select the best size for your dress, please take your measurements for your bust, waist, hip and hollow to hem and then compare your measurements to our size chart. Read more.
Can I have my dress made to my custom measurements?
Sure! All you need to do is select "Made to Measure" in the size option, and we'll email you our measurement form with instructions to fill out. Your dress will be made based on the measurements you send us.
Will my dress need alterations if I order in custom measurements?
While custom size dress will usually fit better than standard size dress, due to the uniqueness of each individual's curves and shape, you should still expect final alterations for a more "perfect fit". Custom size dress should result in less alterations when compared with standard size dress, however it does not guarantee a perfect fit.
Wedding dress is different to regular dress, alterations are a standard part of the wedding dress process regardless where you order your dress, most brides don't realize this when they begin their search.
Please leave adequate time for alterations and changes when you order your dress. The price of alterations or adding a bustle is not included in our dress price, however our dresses are priced very reasonable so often even with alterations fees added, the total cost of the dress is still much lower than ordering a standard size dress without alterations in a regular store.